Crash and Cache - ProE's secret settings
This week we had a couple of instances of ProE crashing immediately on open...
Looking at the PTC/USER exploders it seemed it may be related to PTC.com being down... not so, our config.pro has included this setting for the past 3 years:web_enable_subscription no
(It turns off the facility to connect with PTC.com on startup)
After some time with a couple of Tech support operatives, we eventually discovered that deleting the ProE "cache" folder allowed it to start properly. This mysterious folder is located on Windows systems @C:\Documents and Settings\%username%\Application Data\PTC\ProENGINEER
And it seems to have quite an impact on ProE... we have an inkling that one workstation perhaps got a corrupt file here during a recent power outage.
So, there's something to stick in your memory-bank for any future strange ProE crashes...


1 comments:
I recently came accross your blog and have been reading along. I thought I would leave my first comment. I dont know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.
Margaret
http://cardrawing.net
Post a Comment